Access, Procedures and Issue Resolution


  • To request administrative access to the Student Administration System (SA) for a staff member or student employee, complete the Student Admin Access Form


Issue Resolution

  • For account access and password reset issues for instructors, advisors, and students, contact the ITS Technology Support Center at 860-486-4357 or
  • For application content or function-related issues, refer to the appropriate administrative unit (Admissions, Bursar, Financial Aid, Graduate School or Registrar)